FREQUENTLY ASKED QUESTIONS

Appointments can be scheduled between the hours of 9am and 4pm, Monday through Saturday.

We do not accept returns for hair or lashes.

If you have questions or concerns before purchasing hair products and/or lashes, please reach out via our store location, by email, by phone or using the contact form on this website.

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Exchanges are only accepted in store (or during scheduled appointment) and if not tampered with.

The hair and/or lashes will be inspected in the store to determine if the exchange is valid. If length or style change is desired upon exchange, the difference will be needed to completed exchange.

We do not accept walk-in appointments. Please schedule an appointment by going to the top ribbon, selecting Schedule an Appointment, and choosing the time/day that fits your availability.

To Purchase Hair:

1. Shop Hair and Lashes

2. Select hair type (choose between black/brown or blonde) and pattern

3. Add hair choice and lashes to Cart

4. OPSelect Custom Color(s), if applicable

5. Add color to cart and put details in comment section before purchase, if applicable

6. Complete purchase for hair extensions/wig and custom color

To Schedule an Appointment:

1. Go to Schedule an Appointment

2. Choose a service and click Book Me!

2a. Choose Head Measurement for Wig first if do not know your head measurements

3. Choose day and time for what works best

4. Add order number of weave purchase and custom color(s) choice to comment section

5. Pay $20 deposit

Congrats! You've purchased your product and made an appointment!

Add your day and time to your personal calendar; an email should be coming soon.

The deposit is $20 and required upon scheduling an appointment. Your card details will need to be entered at the end of booking.

Deposits are non-refundable.

Clients are allowed to reschedule their appointment ONCE without losing the $20 deposit❗️

If you dont know your head measurement, purchase the desired hair choice and color, if applicable. Then Schedule an Appointment to select a day and time for a Head Measurement. Head Measurement appontments are free of charge.

1. Select hair (wig, bundles, frontal or closure) with desired curl pattern and choose length, then Add to Cart

1a. Lighter colors will need a blonde base (this is so that bleach does not make the hair brittle).

1b. Darker colors can be used with either blonde or 1B.

2. Select Custom Color with the amount of colors (ex: I want an ombre of gray, blue and green; I will select Three (3) Custom Colors)

3. Add desired color [amounts] to your cart.

4. Put the color(s) desired in the comment section before check out

5. You can then send an example picture to our number at 313-318-2108

No, HAIR IS NOT INCLUDED IN THESE PRICES. Hair must be purchased prior to appointment.

Enter your answer here

To Purchase Hair:

1. Shop Hair and Lashes

2. Select hair type (choose between black/brown or blonde) and pattern

3. Add hair choice and lashes to Cart

4. OPSelect Custom Color(s), if applicable

5. Add color to cart and put details in comment section before purchase, if applicable

6. Complete purchase for hair extensions/wig and custom color

To Schedule an Appointment:

1. Go to Schedule an Appointment

2. Choose a service and click Book Me!

2a. Choose Head Measurement for Wig first if do not know your head measurements

3. Choose day and time for what works best

4. Add order number of weave purchase and custom color(s) choice to comment section

5. Pay $20 deposit

Congrats! You've purchased your product and made an appointment!

Add your day and time to your personal calendar; an email should be coming soon.

Standard Shipping

Please allow 1 to 3 business days for your order to be processed. Once your order is processed & your credit information verified, your order is shipped within 7-10 business days unless you pay separately for expedited overnight services such as FedEx. Upon shipping, you will be notified by the e-mail address you provide when your order has been shipped along with the tracking information. Please remember that you must be available to sign for your package and it must be the same address as your billing address. Many times this might mean that you have to pick up your package from FedEx.

We ship all packages by FedEx for a flat shipping rate of $9. We only ship within the Continental United States. All address information must be verified.

HAIR AND LASHES CAN BE PURCHASED ONLINE AND THEN PICKED UP IN STORE, BUT THIS NEEDS TO BE SPECIFIED IN CHECKOUT.

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Express Shipping

Orders placed with Express Shipping by 12:00 pm (noon) ET will ship by the next business day once the order is processed. Express orders usually arrive the following business day after the ship date. Express shipping to Alaska, Hawaii, U.S. territories, rural routes and remote locations usually arrive within 3 to 4 business days after the ship date. Express Shipping is not available for P.O. Boxes, APO, or FPO addresses.

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Holiday Shipping

So Unfair Hair Co. is closed for the Holidays and does not mail any packages on Christmas Eve, Christmas Day or New Year's Eve or New Year's Day. Express Shipping is not available from December 23- Jan 2.

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Unavailable Stock

If an item you have requested is out of stock or otherwise unable to be shipped, we will notify you via email of your options. If we do not receive a response within 3 business days, we will call to confirm the issue with your order. If our attempts to contact you are met with no response we will simply cancel your order and refund your payment method within a week of your order date. Please be sure to check your spam folders for any correspondence, or mark So Unfair Hair Co. as an accepted sender.

1. Select hair (wig, bundles, frontal or closure) with desired curl pattern and choose length, then Add to Cart

1a. Lighter colors will need a blonde base (this is so that bleach does not make the hair brittle).

1b. Darker colors can be used with either blonde or 1B.

2. Select Custom Color with the amount of colors (ex: I want an ombre of gray, blue and green; I will select Three (3) Custom Colors)

3. Add desired color [amounts] to your cart.

4. Put the color(s) desired in the comment section before check out

5. You can then send an example picture to our number at 313-318-2108

PayPal, Visa, Mastercard, American Express, Discover.

Go to Schedule an Appointment to choose from the list of services and then go to Add Ons for additional services. All services must be booked prior to appointment; this is so that we can ensure everyone is accomodated.

Hair extensions will not damage your hair. However, hair with hair extensions requires more care than usual. We recommend daily care, along with a little extra care on a weekly basis. We also recommend that you thoroughly inspect your attachments every five to seven weeks, both in order to enable you to enjoy your long hair as long as possible, but also to avoid tangled attachments and unnecessary wear on both the extensions and your natural hair.

Choosing a color for your hair extensions can seem like a challenge. You may be unsure what color your natural hair really is, or you might be wondering what color actually suits you best. At So Unfair Beauty Bar we've tried to make the choice as easy as possible for you. We offer a large selection of different colors, lengths and qualities. If you look through the color chart on the Custom Color item, we hope that you will find the color that is most similar to your own. If you are still unsure, find a picture that most looks to be what you want and attach it the order when purchased.

We allow a 15 minute grace period. We pride ourselves on providing service to all of our clients in a timely and professional manner. Your promptness is greatly appreciated and required to properly serve you. In the event that you are running late, there is a possibilty of losing your deposit as well as your appointment. However; as a courtesy to other clients, we can only conduct your session within your scheduled appointment.

Yes, as long as it is a shampoo for color care. This will help to protect your investment for a longer period of time.

Cash, Cash App, or PayPal.

Our prices do not include gratuities for service services. Tipping is optional, but if the service meets or exceeds your expectations it is definitely appreciated. The industry standard is 15 – 20% of your total service fee.

Cash, Cash App, Visa, Mastercard, American Express, Discover, and PayPal.

Children are welcome as long as they are scheduled for services. If not, we ask that you respect the other guests’ peace and quiet by leaving your children at home. This also allows you time for yourself to enjoy your services.

Should you need to cancel or reschedule your appointment (we know life happens), we request a minimum of 24-hours' notice. You will be charged half of the cost of the service booked for late cancellations and "no shows" if we are unable to rebook your original appointment time with another client.

Wash & condition comes with all services 😉.

So Unfair Hair Co. is located at 14440 W. Nichols between Schaefer Highway and Hubbel Ave. For directions, please go to the Contact tab and select the directions link located at the bottom of the page.

Fourty-eight hours before your appointment you will receive an email (no more untimely phone call reminders about your appointment from front desk staff). By clicking the appropriate link in the email you can let us know that you received our email and that we can expect to see you at your appointment. Easy!

We regret that we cannot be responsible for loss or damage of personal articles. Please keep all valuables with you during your service.

There might not be anything more disappointing than getting a haircut that, for whatever reason, doesn’t feel good. We are all about open communication and making our clients look their best. Please let us know immediately (preferrably before leaving appointment) if you aren’t happy with your hair, and we will do our best to make you look your best.

We do not accept returns for hair or lashes.

If you have questions or concerns before purchasing hair products and/or lashes, please reach out via our store location, by email, by phone or using the contact form on this website.

​

Exchanges are only accepted in store (or during scheduled appointment) and if not tampered with.

The hair and/or lashes will be inspected in the store to determine if the exchange is valid. If length or style change is desired upon exchange, the difference will be needed to completed exchange.

We regret that we cannot be responsible for loss or damage of personal articles. Please keep all valuables with you during your service.

In compliance with the Governors orders the So Unfair Beauty Bar team will have on masks, but as a patron you also will be required to wear a man. Masks will be sold in the Beauty Bar for $2.

Yes.. We also ask that you adhere to social distancing guidelines.

Children and friends are welcome as long as they are scheduled for services. If not, we ask that you respect social distancing guidelines by leaving your children at home. This also allows you time for yourself to enjoy your services.

Yes!